Product Support

Product support - SpacePath provides global support to customers around the world

With support depots on three continents, help is at hand where and when you need it.

Repair and Servicing

We aim to provide typically a 10 working day turnaround on standard repairs, and can carry out urgent emergency repairs immediately when necessary.

Scheduled Maintenance

We can provide regular scheduled systems maintenance tailored to your precise system requirements.

On site work

If equipment cannot be sent to us for repair (our preferred option) we can provide on-site support for repair and maintenance.

Extended Support Plans

Our extended support plans offer the customer - large or small - a method of assuring that a comprehensive support plan is in place beyond the warranty period. Read more here

Payment Information

We accept both wire transfer (BACS) and Visa/Mastercard payments. Please note that credit card payments are subject to a 3% surcharge.

 

 

Report A Fault

If you wish to make our product support team aware of a fault with your equipment, please complete the form below and we will respond at the earliest opportunity.

 

Your Details
Reported Fault
Additional Information